Once you have freed up enough space, retry the installation. If you’re struggling to free up disk space, look out for hidden Time Machine files that may be taking up large amounts of space. Select ‘Disk boot’ to boot normally, then remove any files you no longer need. To fix the macOS High Sierra problem where the installation fails due to low disk space, restart your Mac and press CTL + R while it’s booting to enter the Recover menu. You also need to make sure that there is enough hard drive space on your Mac, otherwise the macOS High Sierra install will fail. Double-click the file to begin installation.

If the macOS High Sierra download completes, but there’s no prompt for the installation to continue, then search in your Mac’s application folder for a file called 'Install macOS 10.13'. If you’re having problems installing macOS High Sierra, first make sure you check out our how to download and install macOS 10.13 High Sierra guide, which will take you through the steps you need to take to safely install the new operating system. You may be able to restart the download from there.įinally, try logging out of the Store to see if that restarts the download. If you still have a problem downloading macOS High Sierra, open up the App Store, click ‘View My Account’ and see if there is anything in the ‘Unfinished Downloads’ section. Delete them, then reboot your Mac and try to download macOS High Sierra again.

If you’re still having problems downloading macOS High Sierra, try to find the partially-downloaded macOS 10.13 files and a file named ‘Install macOS 10.13’ on your hard drive. It may also be worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible. If this is the issue, try again later to see if the download now works. It may be because a lot of people are trying to download macOS High Sierra at the same time. There are a few reasons why you may get this problem. That content can’t be downloaded at this time. Installation requires downloading important content. A common macOS High Sierra problem at the moment is that macOS 10.13 begins to download, but then it pauses along with an error message that says “macOS High Sierra download has failed”.Īnother common macOS High Sierra download problem shows the error message: “Installation of macOS could not continue.

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